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April 24, 2022
Victor had the patience to answer all our questions and suggested our best option, great customer service selling the product. We have already prepared the floor, waiting for the Hot Spring Prism. I'll post updates for all the way long project until they get installed the hot tub and post installation service.
February 18, 2022
Very very happy with Renee regarding his skills, know how and the great service he provided to repair and check out our hot springs hot tub. He was on time, knowledgeable and very good at his job. Can’t say enough good things about him, especially in regard to quality customer service. Excellent.
February 17, 2022
Rene provides excellent and over the top customer service, going out of his way to make sure everything is perfect. He is extremely knowledgeable about my hot tub, which has helped me to learn more about it.
January 25, 2022
Had a wonderful experience buying my hotub there. The staff is very knowledgeable and the show room looks great. Highly recommend it.
October 5, 2021
Love my Spa, the engineer behind it and also the look of it. #HotSpring-the best. Highly recommended.
September 16, 2021
Miami Hot Springs Spas is an awesome business that serves Miami Florida. The personnel is knowledgeable, courteous, and committed to making sure that you are taken care of before and after the spa arrives. The delivery and set up went perfectly. The technician was available to educate me on the operation of the spa and to ensure that we were happy!
March 5, 2021
Not too happy, Poor Communication! I had to be calling them numerous times, to receive an update. Sometimes I would leave a message for a call back, and nothing. These people need to have better customer service. I finally received my items, after several months of the placed order. The cover ordered came in a color I didn’t choose. But just kept it, because I was tired of dealing with them. Will try to see If I can use some one else for future orders....Totally, not a HAPPY CUSTOMER!
December 13, 2018
We bought a spa from these folks and the experience was very easy and pleasant. Ivan was a great help; he answered every question we had with a friendly tone and he is very knowledgeable. The delivery and setup was completed with no issues. The Aria spa is magical. It''ll change your life!